I met an ornithologist at a party. He started to talk about various birds and their habits. For me it was fascinating. I heard him with rapt attention for about an hour and a half. Later he told one of my friends that I was a very good conversationalist. But I had hardly spoken during his absorbing narration.
Listening skills are an extremely important part of any conversation. Listening is not just hearing. Listening is to absorb what you hear. Listening skills could relate to a conversation or business presentation.
Many sales people are bad listeners. Unless you hear what a customer has to say and overcome the objections, you will never be a good sales person.
A good conversationalist has to be good listener. Unless you hear
What is being said, during a conversation you will not be able to respond to it properly.
In business it is imperative to have as much of information as possible before you take a decision. Proper listening is one way of acquiring such information.
Whenever you are listening you should never let your mind wander, concentrate hard and understand what is being said. .
Listening skills can be improved over a period of time. Constant practice is essential to improve listening skills.
Listening skills can make you more confident. Listening skills with an empathetic attitude will help you to build a rapport with people. Listening skills help you to gain more knowledge.
Listening skills will help you to understand the problems of the members of your team, and help motivate them. It will also help buildup your leadership qualities.
Good listening will improve your overall performance in business.
Ways to improve your listening skills
• Concentrate hard on what is being said
• Don’t let your mind wander.
• Don’t try to think what you would say next. You cannot concentrate on more than one thing at a time.
• At least try to absorb the main points of what is being said.
• Focus on the important ideas
Remember listening skills are even more important than speaking.
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